CIRStatements Upcoming Upgrade to Wove Platform
I am pleased to share some news about an upcoming enhancement coming to CIRStatements. CIRStatements has historically used the Albridge Wealth Reporting offering. Albridge was folded into BNY Pershing, and BNY Pershing is upgrading the current system to the Wove platform in partnership with Cambridge, our broker-dealer. You will continue to use CIRStatements, while seeing some enhanced features and functionality including a more intuitive and secure experience. See below for additional information.
What’s Changing?
- New Login Process: Your new username will be your email address, rather than a unique user ID. Please note you will need to have your CIRStatements user ID on hand during the initial login process in order to ensure your data is synched properly.
- Enhanced Security: Multi Factor Authentication (MFA) will be utilized for better data protection.
- New Interface: The Wove Investor interface offers a user-friendly experience with enhanced collaboration features and self-service tools for easier account management.
- Mobile App: The mobile app will no longer be accessible after the upgrade is complete, and a new app is planned for release in the future. The new experience is mobile responsive to be used on devices of different sizes.
When Will the Upgrade Occur?
The upgrade is expected to be completed in spring 2025, with the release date to be announced. Ticker messages will be displayed in CIRStatements to remind you to be on the lookout for the upcoming changes.
How Will I Get Access?
You will be able to access CIRStatements using the same methods you currently use. Upon your first login after the upgrade is complete, you will be redirected to a screen to set up two-step verification and enter a new username, which will now be your email address, and create a new password. After selecting Save and Send code, you will receive a one-time verification code via email. After entering the code, you will be redirected to the login screen to sign in again with your new credentials. You will then will be prompted to authenticate with a 2-step verification code that can be sent via text message to your phone, or via email. Authentication will be required each time you log in, going forward, for your security.
Resources
Resources to assist with the new experience are available using the links below:
CIRStatements Two-factor Login Guide
We look forward to working with you in the upgraded platform, and our team will be available to assist you throughout this process. Don’t hesitate to get in touch with any questions. Thank you for your continued partnership.